Frequently
asked.
Answers to common questions about ordering, shipping, sizing, and what to do if something goes wrong. If you don't find what you need, we're always reachable.
policy
Because every piece is made to order and custom-crafted specifically for you after your order is placed, all sales are final. Before you order, we’re happy to help with sizing, frame color, and placement so you can feel confident in your selection. If your piece arrives damaged, we’ll make it right.
Changes or cancellations can be accommodated within 24 hours of order submission. After that window, production has begun.
on arrival
In the unlikely event that your piece arrives damaged, contact us promptly at hello@lloydprintstudio.com with clear photos of both the damaged product and packaging. Photos are required to process a replacement or refund.
made of
Fine art Gicleé printing — archival pigment-based inks on acid-free, museum-grade paper. Framed in FSC-certified solid wood with UV-protective acrylic and conservation-quality 4-ply matboard.
sizes
Yes. Email your desired dimensions to hello@lloydprintstudio.com and we'll work out the right fit.
time
Most prints arrive within 10–14 business days from time of purchase.
shipping
UPS requires a valid street address and does not deliver to P.O. Boxes, APO, or FPO addresses. Please use a street address to avoid delays.
Still have a
question?
We reply within 24 hours. A real answer from a real person.
